Legal

Privacy Policy

Last updated: 8 March 2026

1. Who We Are

AUTOMAV ("we", "us", "our") is an AI automation consultancy operating at www.automav.uk. We can be contacted at andika@automav.uk.

2. What Information We Collect

We collect information you voluntarily provide when you use our website or contact us:

  • Contact form submissions — your name, email address, company name, and any message you send through our enquiry form.
  • Email correspondence — any information you share when you email us directly.
  • Consultation calls — notes and details shared during discovery or audit calls you book with us.

We also collect limited technical data automatically when you visit our website:

  • IP address and general location (country/region)
  • Browser type and device type
  • Pages visited and time spent (via analytics, if enabled)
  • Referral source (how you found us)

3. How We Use Your Information

We use the information we collect solely to:

  • Respond to your enquiries and provide the services you've requested
  • Schedule and conduct free AI audit calls
  • Send you information relevant to your project (no unsolicited marketing without consent)
  • Improve our website and understand how visitors use it
  • Comply with legal obligations

We do not sell, rent, or share your personal data with third parties for marketing purposes.

4. Legal Basis for Processing (UK/EU)

Under UK GDPR and EU GDPR, we process your data under the following lawful bases:

  • Legitimate interests — to respond to your enquiries and operate our business
  • Contract performance — to deliver services you have engaged us for
  • Consent — where you have explicitly opted in (e.g. marketing emails)
  • Legal obligation — where required by applicable law

5. Cookies and Tracking

Our website may use cookies for basic functionality and analytics. We do not use advertising or behavioural tracking cookies. You can disable cookies in your browser settings at any time without affecting core site functionality.

6. Third-Party Services

Our website uses the following third-party services which may process data on our behalf:

  • YouTube Data API — used to display our YouTube channel videos on this site. Subject to Google's Privacy Policy.
  • Google Fonts — for typography. Subject to Google's Privacy Policy.
  • Hosting provider — our website host may process server logs containing IP addresses.

7. Data Retention

We retain your personal data only as long as necessary for the purposes outlined in this policy, or as required by law. Enquiry data is typically retained for up to 3 years. You may request deletion at any time (see Section 9).

8. Data Security

We take reasonable technical and organisational measures to protect your personal data against unauthorised access, loss, or misuse. All data transmitted to and from this website is encrypted via HTTPS.

9. Your Rights

Under UK GDPR and EU GDPR, you have the right to:

  • Access — request a copy of the personal data we hold about you
  • Rectification — ask us to correct inaccurate data
  • Erasure — request deletion of your data ("right to be forgotten")
  • Restriction — ask us to limit how we use your data
  • Portability — receive your data in a machine-readable format
  • Objection — object to processing based on legitimate interests
  • Withdraw consent — at any time, where processing is based on consent

To exercise any of these rights, email us at andika@automav.uk. We will respond within 30 days.

You also have the right to lodge a complaint with the Information Commissioner's Office (ICO) if you are in the UK, or your local supervisory authority in the EU.

10. International Transfers

We primarily operate in the UK. If any data is transferred outside the UK or EEA, we ensure appropriate safeguards are in place in accordance with UK GDPR requirements.

11. Changes to This Policy

We may update this Privacy Policy from time to time. The "Last updated" date at the top of this page will reflect any changes. Continued use of our website after changes are posted constitutes acceptance of the updated policy.

12. Contact Us

For any privacy-related questions or to exercise your rights, contact us at:

AUTOMAV
Email: andika@automav.uk
Website: www.automav.uk